After a storm hits Charlotte, getting a proper inspection is critical. Most insurance policies in AR have a 12-month filing window for storm claims. Charlotte Roofing & Maintenance provides free inspections, thorough documentation, and handles the claim process so nothing slips through the cracks.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Roof Inspection
Our HAAG-trained inspector documents everything the insurance adjuster needs: hail hit density, impact severity, functional vs. cosmetic damage classification, and affected areas by slope. This level of documentation is why our claims get approved.
File Your Claim
We help you file the claim with your insurance carrier using our inspection report, photos, and damage summary. This documentation follows the same standards adjusters use, which means smoother processing.
Meet the Adjuster
We meet your insurance adjuster on-site and walk the roof together. Point out every area of damage documented in our report. If the adjuster misses something, we supplement with additional evidence.
Repair or Replace
Insurance-approved repairs done by manufacturer-certified crews. Same quality materials and installation standards as any other Charlotte Roofing & Maintenance job. Your storm-restored roof gets the same warranty as a standard replacement.
What Charlotte Customers Say
"Best experience we've ever had with a home service company. On time, on budget, and the results exceeded what we expected. Truly top-notch."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
Why Choose Charlotte Roofing & Maintenance for Storm Damage Repair?
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in AR.
Full Manufacturer Warranty
Your storm-restored roof gets the same manufacturer warranty as any other replacement. Manufacturer-certified installation regardless of who pays for it.
24-Hour Emergency Response
Storm damage can't wait. Our Charlotte crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.